Emergency Response

Codec offers proactive management, support, monitoring and maintenance of your IT environment:

Contact Codec for more information on our Emergency Response offering:

Are you looking for proactive management, support, monitoring and maintenance of your IT environment (Desktops, Virtual environments and IT applications) in order to prevent security breaches or data leakages and better utilise your internal IT resources?

ISO9001 - Codec


Prevention starts with an emergency response plan.



Codec IT emergency response service (including business impact analysis & business continuity plan) provide a best practice procedures designed to help you manage incident response across multiple stages. This includes prevention, intelligence gathering, control, eradication, recovery, and compliance.

Our highly skilled consultants conduct preemptive incident preparation, disaster recovery plans and continuity plans.


  • Ensured “up-time” of IT environment with professional technical support
  • Routine maintenance with regular health-checks
  • Maximum value from your investment while freeing up IT resources
  • No upfront costs
  • No infrastructure to manage, troubleshoot or upgrade
  • Improve customer satisfaction and retention; which in turn attracts new clients and up-selling to current customers.